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Getting Help

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What if I forget or lose my user name and password to get into WebCT or Blackboard?

Contact WestShore Centre for Learning & Training at (250) 391-9006 ext 245.

I want to write the chapter test and my course is asking for a password.

Contact your online instructor by e-mail and your instructor will send you the password.

Where do I get extra help with my assignments?

E-mail your online instructor with your questions at any time. In most cases, your instructor will get back to you within 2 days. 

You can also drop into the Academic Assistant / DL Support room located at 814 Goldstream Ave. at Westshore Centre, Room 102.
An instructor is available to provide you with additional one-on-one or small group assistance with homework and assignments.

Math and English assistance is usually available. However, instructors for some subject areas may not always be available.
Classroom or online tutorials may be available in some courses.

Click here for Storefront Schedule:  Storefront Schedule Winter 2012.pdf