Microsoft Service Disruption Affecting Email Communications - November 12

Date

Sooke School District is currently experiencing a Microsoft service disruption affecting email communications. Microsoft has confirmed an Exchange Online incident impacting organizations across the Americas.

As a result, schools and the District are unable to reliably send or receive emails. Emails sent by families or members of the public to SD62 schools and staff may not be received. Staff may also experience difficulties accessing email through Outlook on computers, web browsers and mobile devices.

Until the issue is resolved, families and members of the public are asked to contact us by phone for urgent matters:

  • For school-related matters: Please call the school directly.
  • For district-related matters: Please call the Sooke School District at 250-474-9800.

Microsoft is investigating the issue, and there is currently no confirmed timeline for restoration.

We are monitoring the situation and will provide updates as more information becomes available.