With a record enrolment year comes a record year of school bus registrations. Thank you so much for your patience and understanding as we have navigated through countless route changes, technology issues and driver shortages.
As most routes are at capacity and as we have finalized routes, we are unable to accept any further registrations for the remainder of this school year for any students currently enrolled in SD62. Students who move into our district will have the opportunity to register for transportation onto an existing route if space is available. Here is some important information regarding bus transportation for this school year:
- Registered but haven’t heard from us?
- Please send an email to the Transportation Department– we continue to work on late registrations.
- Want to unregister and get a refund?
- Not a problem, please email the Transportation Department.
- Refund deadline – November 30
- While you can unregister at any time, the last day to request a refund of your $25 is November 30, 2021.
Ride 360 App
Unfortunately, the Ride 360 App has not met the expectations of SD62 staff or families due to the inability of the app’s functionality to work in Canada. This barrier was not identified at the time of purchase and we apologize for any inconvenience it has caused. Tyler Technologies is working on a fix, but it is unknown when and if the issue will be resolved. In the meantime, the District will use the app for its limited functionality of general alerts and schedule postings until another solution is identified.
Where your $25 safety enhancement fee goes
The fee you paid at the time of registration goes towards multiple safety features, including but not limited to:
- Cameras inside and outside of buses (so we can check on any incidents that may have happened or drivers who run our stop signs).
- Added crossing guards near our schools.
- Technology like the Ride 360 app.
- Added bus supervision time so that students are looked after while they wait for their bus at the end of the school day.
- Future safety features, such as tap cards, to track student riders.
Route Cancellations
We are hoping route cancellations will be few and far between. We currently have 37 bus routes with 38 drivers. If a driver is not able to drive, for whatever reason, we do our best to juggle routes so that students are not affected. In certain cases, we will cancel an urban route first before a route that is more rural as students live further from their school and have limited access to public transportation.
We will do our best to contact you with as much notice as we can. This will likely come in the form of an alert posted to Ride 360, the district’s website here, an email and possibly an automated phone message.
Construction, inclement weather = possible delays
As you know, there seems to be construction everywhere. Road work and traffic combined with stormy winter weather may cause delays for our busses. For larger delays, we will do our best to post alerts to Ride 360 and the school district’s website, with direct emails sent to families where needed. Read more about weather-related closures and cancellations.
We are hiring drivers!
If you or someone you know is interested in becoming a school bus driver, we’d love to hear from you! Don’t have your airbrakes or class 2 licence? Send me an email, we may be able to help you out with that. To apply now, please visit the Employment page on our website.
Thank you again for your tolerance, respect and understanding, our staff very much appreciate it.